Store Policy

Customer Care

At Art’s Wood Art, we take pride in delivering high-quality handcrafted wooden pieces and providing excellent customer service. If you have any questions about an order, custom requests, or need assistance, please reach out to us at masterpiece@artswoodart.com or through our contact form.

All orders are made-to-order, so please allow the stated production time for completion.
If you have specific design preferences, please communicate them before we begin crafting your item.
We strive for customer satisfaction, but due to the nature of custom work, all sales are final unless there is a defect or damage upon arrival.
If your order arrives damaged, please contact us within 48 hours with photos so we can assess and provide a resolution.

Wholesale Inquiries

We offer bulk and wholesale orders for businesses, events, and resellers. If you’re interested in carrying our handcrafted wooden items in your store or placing a large order, please email us at masterpiece@artswoodart.com

with the following details:

Item(s) you are interested in
Estimated quantity
Any customizations or branding needs
Your business name and location

We will get back to you with pricing, production timelines, and wholesale terms.

Privacy & Safety

We value your privacy and are committed to protecting your personal information.

Any personal details collected during the ordering process (such as name, address, and payment information) are used solely for processing and fulfilling your order.
We do not sell, share, or distribute your information to third parties.
Our website is secured with encryption technology to ensure your transactions and personal data are protected.

If you have any concerns about your data, please contact us at masterpiece@artswoodart.com.

Payment Methods

For a smooth and secure checkout experience, we accept the following payment methods:

✔ Major Credit Cards (Visa, MasterCard, American Express, Discover)
✔ Apple Pay
✔ Google Pay

We also can accept cash or checks at this time.